The City of North Augusta is making investments in information technology solutions, which through careful planning, cooperative business and technical execution, will provide a return on investment in the form of improved services. The Department is enthusiastic in performing the task of researching and delivering new technology while never losing focus on the critical role of maintaining the current technical infrastructure and providing exceptional customer service to all agencies.

Primary Responsibilities

• Provide support for desktop equipment through help desk and on-site customer assistance

• Provide network infrastructure to support city computer operations and information transfer

• Provide for the procurement, development, upgrade, and support of business software for customer departments port Voice over IP systems and related telecommunication systems for City departments

• Ensure security and integrity of North Augusta’s network and data